ABOUT OUR CLEANING PROCESS

·        STEP 1 – VACUUMING
VACUUMING YOUR CARPETS BEFORE CLEANING IS ESSENTIAL. REMOVING
DRY SOIL, PET HAIR, SAND AND DUST MEANS THE CLEANING FLUIDS IN THE
NEXT STEP PENETRATE FURTHER INTO THE CARPET FIBERS. IT ALSO GIVES
US A CHANCE TO LOOK THE CARPETS OVER BEFORE WE GET STARTED.

·        STEP 2 – PRE-CONDITIONING/SPOT TREATING
HIGH-TRAFFIC AREAS LIKE HALLWAYS, ENTRIES, STAIRS AND THE AREA
LOCATED IN FRONT OF THE SOFA NEED TO BE TREATED WITH CLEANING
SOLUTIONS PRIOR TO THE RINSE CYCLE. IN ADDITION THE SAME AREAS ARE
AGITATED WITH A CARPET BRUSH OR MOTORIZED SCRUBBER TO MAKE SURE
THE CLEANING FLUIDS ARE PUSHED DEEP INTO THE CARPET PILE.

·        STEP 3 – RINSE AND EXTRACT
JUST LIKE YOUR WASHING MACHINE AND DISHWASHER OUR PROCESS HAS A
RINSE CYCLE. THIS IS WHEN WE FLUSH THE SOIL AND CLEANING SOLUTIONS
FROM THE CARPET WITH VERY HOT WATER AND HIGH POWERED VACUUMS.
THE IMPURITIES ARE PULLED FROM THE FIBERS AND TRANSPORTED TO A
WASTE TANK MOUNTED IN OUR VAN.

·        STEP 4 – PROTECTION AND GROOMING
FRESHLY CLEANED CARPETS SHOULD BE SEALED WITH FIBER PROTECTION.
WE APPLY Du PONT TEFLON IN LIQUID FORM AND WORK IT IN WITH A CARPET
RAKE. THIS STEP COSTS US EXTRA TIME AND MONEY BUT IT HAS PROVED TO
BE INVALUABLE FOR FUTURE CLEANINGS. SPOTTING AND RE-SOILING ARE
NOT NECESSARILY PREVENTED BUT THEY DO SEEM LESS LIKELY TO BECOME
PERMANENT.      

QUESTIONS AND ANSWERS

·        1. “CAN YOU REALLY DO A QUALITY JOB FOR THAT PRICE?”
YES! AND WE HAVE HUNDREDS AND HUNDREDS OF TIMES BEFORE. WE ARE
PROUD TO SAY THAT OVER 70% OF OUR WORK-ORDERS COME FROM REPEAT
CUSTOMERS. IF YOU CHECK THE PRICES OF OTHER CARPET CLEANING
COMPANIES YOU'LL SEE THAT WE ARE NOT THE HIGHEST OR LOWEST. YOU
WILL ALSO NOTICE THAT WE OFFER THE BEST AND MOST SERVICES FOR THE
MONEY. WHEN YOU FIND A CARPET CLEANING COMPANY THAT IS IN BUSINESS
FOR THE LONG HAUL YOU'LL FIND A COMPANY THAT KNOWS CUSTOMERS
WHO USE THEIR SERVICE OVER AND OVER AGAIN MAKE THE COMPANY
PROFITABLE. WE OFFER HIGH QUALITY WORKMANSHIP AT A FAIR PRICE. AND
WE KNOW THE POWER OF A STRONG CLIENT BASE.

·        2. “I’M WORRIED ABOUT RE-OCCURRING SPOTS AND RAPID RE-SOILING.”
SO ARE WE! OUR CLEANING PROCESS IS SPECIFICALLY DESIGNED TO AVOID
THE PROBLEM OF PRE-MATURE RE-SOILING. WE HAVE EFFECTIVELY DIVIDED
OUR SYSTEM INTO A CLEAN AND RINSE PROCESS THAT NOT ONLY REMOVES
SOIL BUT ALSO DETERGENT RESIDUE.

3. “WILL IT TAKE LONG TO DRY?”
MANY CARPETS ARE NEARLY DRY WHEN WE FINISH. OTHER TIMES HEAVILY
SOILED CARPETS, REQUIRING EXTRA EFFORT, TAKE BETWEEN 2 AND 6
HOURS TO DRY. ALSO, WE CAN ROLL OUT PAPER RUNNERS BEFORE WE
LEAVE SO YOU CAN WALK ON THE CARPETS IMMEDIATELY.

·        4. “HOW DOES YOUR PROCESS COMPARE TO THE ‘DRY-CHEMICAL’
CLEANERS?”
IT’S DEFINITELY MORE EFFECTIVE ON MEDIUM AND HEAVILY SOILED CARPETS.
OUR PROCESS IS AS CLOSE AS YOU CAN GET TO PUTTING YOUR CARPETS IN
A WASHING MACHINE. DON’T LET ANYONE TELL YOU STEAM CLEANING IS BAD
OR HARMFUL TO YOUR CARPETS. IT IS THE MOST WIDELY USED AND MOST
OFTEN RECOMMENDED METHOD BY MANUFACTURES. EVEN ‘DRY-CHEMICAL’
CLEANERS USE STEAM CLEANING ON UPHOLSTERY.

·        5. “WHO WILL CLEAN MY CARPET?”
EL TORO CARPET CLEANERS IS NOT ONE OF THE GIANT CARPET CLEANING
FRANCHISES WITH SALES QUOTAS AND MARKETING TARGETS. THE OWNER
CLEANS 90% OF THE JOBS AND HAS PERSONALLY TRAINED EVERYONE
WORKING FOR EL TORO CARPET CLEANERS.                

© RICHARD LITTLE 1996 - 2004
About Our Service
THESE PHOTOS DEMONSTRATE
THE MOST COMMON WAY  WE
REMOVE SPOTS FROM CARPETING
1.  IDENTIFY SPOTS AND DETERMINE
CAUSE IF POSSIBLE. IE: FOOD, SODA,
DIRT, GREASE ETC.
2.    TREAT SPOTS WITH A LIQUID
CLEANING FLUID AND AGITATE WITH A
BRUSH.
3.  STEAM CLEAN THE AREA AFTER THE
CLEANING FLUID HAS HAD A FEW
MINUTES TO WORK
4. VACUUM DRY AND LET STAND BEFORE
WALKING ON THE CARPET.